Billing

My payments are declining or failing
If your payment attempts are failing, there is likely an issue with authorization with your card issuer or issuing bank. Credit card declines Contact your...
Fri, 11 Aug, 2023 at 4:19 PM
How do I add a credit card to my profile?
If you would like to add your credit card to your profile, please follow these steps: Click on your Profile Picture on the top right-hand corner of the ap...
Fri, 11 Aug, 2023 at 4:22 PM
Payment methods accepted
Playeur allows multiple payment methods when you purchase a subscription or other services. Below is a list of all currently supported payment methods: Vi...
Fri, 11 Aug, 2023 at 4:24 PM
Managing & viewing your subscriptions
To view and manage your subscriptions, follow the step-by-step process shown below:  Viewing subscriptions Step 1: Before you get started make sure ...
Mon, 27 Jun, 2022 at 2:14 PM
How to cancel a subscription
If you would like to cancel the renewal of your subscription this option will be available 24 hours after you subscribed.  How do I cancel on a desktop? ...
Fri, 11 Aug, 2023 at 4:25 PM
How to change a subscription tier
You can change your Playeur plan at any time by following these steps: Sign in to your Playeur account,  Click on your Profile Picture in the upper right...
Fri, 11 Aug, 2023 at 4:25 PM
Playeur's refund policy
Playeur offers a unique platform that allows subscribers to support creators through direct payments. Please note that once a subscription has been activate...
Fri, 11 Aug, 2023 at 4:26 PM